Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
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Acer laptop and office 365 subscription

I  purchased the Acer aspire 3 laptop bundle and still haven’t had any information on how to claim the 24 months of Microsoft 365, and 24 months of Norton security. Both are showing in my add ons list on MyEE but I can't see how to activate them on m...

Ritawh by Investigator
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  • 3 replies
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Resolved! xbox game pass pc

i have the xbox game pass as a perk from EEhowever i have linked it the wrong email account on my pcis there a way to deactive it from the old account and re-activate it to the correct email account  

Microsoft 365 activation problems

I selected Microsoft 365 as my smart benefit add on when I took up my new contract in October but every time I try to activate it, I get sent a text code, input the code and then get a message saying “we are currently experiencing problems please try...

Xbox Games Pass

I've recently got my son a new sim which includes xbox ultimate Games pass. We have not received any information on how to redeem this can someone please help?Thanks

Unable to activate Xbox Game Pass Ultimate

I have tried and tried multiple time to activate my Inclusive Addon for xbox game pass ultimate I get as far as logging into my Microsoft Account I log in and it just loops back to login again.

Dpzer0 by Visitor
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  • 14 replies
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Google pixel 8 pro offer

I bought the Google Pixel 8 Pro with offer to claim a free Fitbit on 30th November 2023..when I’ve tried to claim the offer it tells me I purchased outside of the offer dates.  I know this is wrong because I thought it was a great offer, hence the pu...

Ee apple music

Upgraded my contract and with it I get free apple music. I was told it was set up by the bloke in store. When I go on the apple music app it tells me I have no ee apple music subscription. So I did the MUSIC 150 but the message tells me I already hav...

Viv1231 by Visitor
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  • 1 replies
  • 1 Helpful

monthly fee discounts available for senior citizens

Hi there.. Good afternoon! I'd like to set up my monthly payments using my mobile [mod edit: please do not post personal information such as phone numbers on the public board. Thanks!] Are there any monthly fee discounts available for senior citizens...

NHS Perks account issues

Hi there I work for the NHS and am due to upgrade my phone. I have been trying to gain access to my EE Perks account which it keeps telling me I have already registered for which I know I haven't, and every time I try to reset the details it won't le...

6 months free apple tv+ (signed in but asking me to pay)

Does anyone else have any issues with using apple tv on their mobile? I have a Samsung and I have 6 months free apple tv. Now I can't seem to get anything to work unless I pay the monthly subscription? I've been sent a link from EE which takes me to ...

Gr3yk1d by Investigator
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  • 15 replies
  • 6 Helpful