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Community Activity
Closed account
Ee have closed my account.. I cannot call out or use data despite topping up.. I couldn't even call emergency services when my son was having multiple epileptic seizures and can't phone 150 for help.. I have not closed my account and had this phone n...
Sent returns kit back but not arrived
I moved to EE from sky back in January after a massive price hike... I ordered a pro box, a mini box and a router hub. Only the hub and 1 mini box arrived. So I called them up and the woman told me there was a problem with the pro boxes so I would ha...
What to replace old BT wholehome disc with after switch to EE?
I used to use BT and had a Homehub 3 and black whole home/Halo disc to provide coverage around my house and into my garden room. I switched to EE and now have a black Smart Hub Plus which is incompatible with the BT whole home disc. What wifi extend...
Can't access Billing or Contracts
Billing just hangs forever (see below screenshot). Contracts keeps reloading and then ends up with:Sorry! Something went wrong when authenticating your account.Please try again later."Done the reset browsers (Brave and Safari). Same on Mobile. Mobile...
My Roaming is blocked
I’m currently in Turkey with my wife and we are both on the all rounder sim set to Roaming pass, I’ve tried contacting EE and made a web complaint, our problem is that we have no data or calls access, I’ve tried every number possible to EE but just b...
EE business customer and EE cannot setup my account
Hello,Just moved by business number to EE on contract and it has been a month I'm unable to register my account. I have raised complaint 3 weeks back and spoken to the customer teams many times but the issue still persists.What are my options of term...
XBox Game pass issues
Hello there,Due to the issues i have had with the WIFI during my upgrade from BT i have not activated the XBOX game pass. I have tried today and followed everything on the email, agreed to the T&Cs but it does not progress from there and there is no ...
Calls to operator on 150 via mobile?
Do they cost? Just found my balance has lost £20! Thanks.
Ee roaming
Received text for free ee roaming text came from 111 stated free roaming for house so I have two accounts should this be added to both? Thanks
Resolved! Disney plus app on EE Tv
This is not on the apps list. Can I add it on to it? I tried to share screen from my iPhone but it didn’t work
