I think there Definatly needs to be some clarity from EE regarding this, if for no other reason than Samsung have Halted ALL deliverys of the buds. Their Website says for delivery from 22nd August, Very and 3 have removed them altogether, Currys only show pre-orders...
https://www.theverge.com/2024/7/19/24201787/samsung-halts-galaxy-buds-3-pro-shipments-quality-issues
https://www.soundguys.com/galaxy-buds-3-pro-shipments-suspended-120099/
https://www.cnet.com/tech/mobile/samsung-delays-galaxy-buds-3-pro-launch-over-quality-control-report...
"FROM SAMSUNG 21/7/24
There have been reports relating to a limited number of early production Galaxy Buds 3 Pro devices. We are taking this matter very seriously and remain committed to meeting the highest quality standards of our products. We are urgently assessing and enhancing our quality control processes.
To ensure all products meet our quality standards, we have temporarily suspended deliveries of Galaxy Buds 3 Pro devices to distribution channels to conduct a full quality control evaluation before shipments to consumers take place. We sincerely apologize for any inconvenience this may cause.
Should any customer already in possession of Galaxy Buds3 Pro be experiencing any issues, they should contact Samsung or visit their nearest Samsung Service Centre."
Some Clarification on this would be appreciated I think.
- Has your Stock arrived? If so, do the Batch Numbers/QC meet standards?
- Is the Delivery window of 15-30 after purchase STILL correct?
- Are you delaying Delivery until Samsung give you the OK?
- Have you Scrapped the Promo altogther?
You can't seriously expect us to believe, with a just over a week left to we hit the 15 day mark, EE has no idea where this is leading? I don't mind a delay if the goods are not fit for purpose, We know they are supossed to ship 15-30 days from purchase date, but where to we stand? I think we deserve to at least have EE acknowledge this might to be the case anymore.
