30-12-2025 07:47 PM
Hi,
I’ve logged into my NHS PERKS and it states I have 5 codes left to use. When I try to generate a code I get an error message.
Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative.
I have no idea how to resolve this. Please help.
Solved! See the answer below or view the solution in context.
31-12-2025 10:48 AM
Hi @Wobbly1,
Welcome to the Community!
I've just popped your through a Private Message, so we can help you get this sorted.
Rach
31-12-2025 10:48 AM
Hi @Wobbly1,
Welcome to the Community!
I've just popped your through a Private Message, so we can help you get this sorted.
Rach
01-01-2026 06:51 PM
I’m having exactly the same issue
02-01-2026 12:07 PM
Welcome to the community.
I've sent you a private message to try and get you some help with this. Could you take a look at your community inbox and reply to me there please?
Thanks
Chris
05-01-2026 02:39 PM
Did anyone find out how to fix this, it's also happening to me but I have 5 codes remaining
05-01-2026 03:00 PM
Hi @Hannahj9,
Welcome to the Community!
I've popped you through a Private Message now, to help you get this sorted.
Rach
13-01-2026 03:10 PM
Good afternoon
I too am having the same issue. Help please 🤨
13-01-2026 03:34 PM
Hi @Lynettes21
Welcome to the community.
I've sent you a private message to take some details to help with this.
Michael