International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
I've recently purchased a Samsung Galaxy S23 but, when I go onto the promotion site to claim the free gifts (£100 cashback, Samsung Earbuds), it asks for a Place of Purchase. However, EE is not an option on the drop-down menu. Has anyone else had t...
Hi, I’ve recently changed my inclusive extra from the roaming pass to Netflix but discovered it’s not gonna work for me as my parents are an extra member and don’t want them being removed from my existing account - so can I now change my inclusive ex...
I am your customer and I have a SIM card from you and I want to take a phone in installments.
Hi. This is really starting to get on my nerves. I have been trying and trying to get my Apple Music smart benefit to work. Have spoke to both EE and Apple and am getting no help. All I keep getting is ‘this subscription is being used with another Ap...
Hi there, the past two or so days I’ve been trying to activate my Xbox game pass which was added to my contract as an inclusive extra. However, I click the link and type in my number and complete the captcha, which then proceeds to say there’s an err...
Hi there is there anyway of finding out if the £6 a month deal includes eu roaming as can’t find out anywhere many thanks Declan https://ee.co.uk/plusnetandee
So I cannot log into tmy ee perks account - cant reset the password as no longer have access to the work email address but it also has my private email address - I spoke with someone on the chat who said I would receive a reply within 24-48hrs and it...
Hello,I would like to cancel Apple TV+. Apple website does not allow cancellation. It says to cancel through EE. EE app does not show this as an option to cancel. Please help. Thanks
I am trying to do an upgrade, and when I enter a valid EE Perk code, I am getting the error:Code entered is not applicable with this data plan. Please beware that certain codes aren't applicable if discounts are already applied.The plan I am trying t...
Hi, Can I claim both the buds and watch with my qualifying purchase if s25 ultra or is it one of these options? I've already been approved for the galaxy watch, just wondered if I could get the buds as well? Thanks in advance
