International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
Hi. Upgraded phone with Apple one+ including free Apple Music. Not received text yet from Apple Music (been 2 days). Set up in EE app and lost all my family sharing accounts. Had to replay Apple Music. Can’t access benefit as Apple says EE haven’t gi...
Hi. I want to subscribe to the Apple one offer which includes iCloud 50Gb. I already pay for iCloud 50Gb , so do I have to cancel this before signing up for the ee one or can I cancel it after? Will I lose any files I already have backed up when I c...
I have the full works plan and have chosen netflix as my added extra and had no adverts for the past 18 months on the basic package. Adverts are now appearing. I have checked the EE website and it appears this has changed and the base package now inc...
As above... how do you do this??Putting aside the situation, EE customer service advice that "a EE store" is nothing to do with EE,as the stores are franchises. EE customer service, says I should take it up with the store manager, and there is nothin...
Where can I find my invoice number on my receipt. I am trying to claim my rewards, and it's asking for the invoice number.Also it won't let me enter £0.00 as the amount I've paid but it was an upgrade which I haven't paid anything upfront for. Anyone...
Included in my package is Netflix to be downloaded to up to 4 devices. How do you download
Hi,I am trying to get a new SIM only contract with an EE Perks discount code (via my work). However none of the SIM only plans accept it! It just says:Code entered is not applicable with this data plan. Please beware that certain codes aren't applica...
Hi my tnt sports wont work
Today I spent 60 minutes on chat exploring an upgrade. I was quoted one deal and by the time I'd got through all the questions and answers the guide the told me that deal was no longer available and that very same deal was now an additional £10.It ju...
I've got Netflix as an added extra. I paid extra to upgrade from basic to standard (no ads) Now seemingly 'standard'is the de facto base extra with EE . With ads!! So, now I have Netflix Standard (with ads) which is the bogstandard add on for EE . Do...
