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EE PERK - account deactivated

locker103
Visitor

I have attempted to log on to my EE perks account and it has for some reason been deactivated. 

Does anybody know how to get it reset so I can register again and get my discount for my new bill? I have two weeks to do this and the helpline wait times are too long considering they are in office hours. I don’t have the time to get through to anyone. 

Cheers,

Rob

9 REPLIES 9
Leanne_T
EE Community Support Team

Hi there @locker103 

Thanks for coming here. 

I have sent you a private message on here for some details. 

Leanne. 

Hi,

 

I have the same problem. Can you help?

Leanne_T
EE Community Support Team

Morning @MJ233 

Thanks for coming here. 

I have sent you a private message to get some details 🙂

Leanne.

Hi.

 

I am having the same issue. Account deactivated and will not let me re-register with my work email address.

 

Thanks 

Debbie_G
EE Community Support Team

Hey @Vicky2232 

Welcome to the community.

I've sent you a private message to get some more information.

Debbie 🙂

Hi,

I also have the same problem. Please can you help?

Olivia

Debbie_G
EE Community Support Team

Hi @olivia_tysonx.

Welcome to the community.

I've sent you a private message to get some more information.

Debbie 🙂

Xxluc11xx
Visitor

My account has also been deactivated but getting no help when I phone EE. Can you help please. 

Debbie_G
EE Community Support Team

Hey @Xxluc11xx 

Welcome to the community. 

I've sent you a private message with some information.

Debbie 🙂