Ee perk issues

[Philohare1]

How does ee sort out ee perk account issues. I have called a number of times now and no one can resolve. Tried to register and account now deactivated.... Have spoken to my hr dept and they have no idea about anything to do with ee perk even though as a company I have been told that we get discount.  Have tried everything I have been advised but nothing works. 02 and Vodafone are far easier to sort.. They mey be an option... 

[Mhumph]

Hi, says wrong email or password, Set up last week. NHS employee. Can you forward a code for 20%off.

Regards

[Leanne_T]

Hi @Mhumph

Sorry, we have no access to the perk codes.

Have you tried resetting the password using your work email address? 

Leanne.

[Mhumph]

yes I have tried resetting a few times with no success

[Leanne_T]

Thanks @Mhumph

Do you receive the email? 

Leanne.

[Mhumph]

Hi Leanne,

Not sure which email you mean. I got the verification email which I clicked on the link and set up but now says password invalid. I have also got reset password emails.

[Leanne_T]

Thanks @Mhumph

I've sent you a private message to get some more information from you.

Please have a look and get back to me.

Thanks. 

Leanne.

[Buzzer250]

Hi,

please could someone assist in resetting my account. I have put the wrong email address in. I have work ID which I will use to register.

thanks

[Katie_B]

Hello @Buzzer250. 

Welcome to the EE Community. 

I would absolutely love to help get you logged in to your EE Perk account. 

When you have a moment please check your private messages. 

Katie 🙂

[Stacey472_]

I am also having the same issues it’s so frustrating 

[Stacey472_]

I have the same problem I can’t log in keeps saying password is in valid