EE perks

[Pat2012]

Hello EE team,

I am having great trouble trying to get my perk code, in order to upgrade. Each time I try to get in my EE perk account this message came up even when I reattempt. I am a NHS worker, using my work email. The message coming up is as follows: 

ACCOUNT DEACTIVATE

‘Your account has been deactivated as your registration was not completed within the allowed time frame’. 

[Leanne_T]

Morning @Pat2012 

Thanks for coming to the community 🙂

I have sent you a private message on the community to get some details from you. 

Speak soon. 

Leanne. 

[Looking4answers]

I am having the same problem. I have called a couple of time but none of the advisors have fixed the problem

[Leanne_T]

Hi @Looking4answers 

Thanks for coming to the community.

Could you check the registered email account for a re-validation email from the EE Perk team, do you have this? 

Speak soon 🙂

Leanne.