EE perks login not working

[CarolE106]

Hi I can’t login to my EE perks accounts. It’s saying details invalid. I’ve verified my email previously and logged in several times before.

I’ve tried a password reset which never arrives and tried to register again but email is already in use.

Grateful for your help.

[Leanne_T]

Hi @CarolE106

Thanks for coming here 🙂

How long ago did you verify your account and last log in to your perk account? 

Speak soon. 

Leanne.

[CarolE106]

I last logged in about 2 months ago as I had an email saying I needed to reverify my account as it was time for renewal. I verified it and I’ve never been able to login since.

[Leanne_T]

Thanks @CarolE106

I've sent you a private message for some extra details.

Speak soon.

Leanne.