Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 85125 Views
  • 61 replies
  • 130 Helpful

Resolved! BT Sport urgent

I'm trying to watch the match today after getting the Season BTSport offer through EE. I'm seeing error message NCE-001 as I have done everything I can on my BT I'd and it's told me to contact EE support. Any advice before I missthe match completely

Unable to log in or reset perks

Hi I am trying to reset my ee perks password in order to get a discount code. However I have tried several times and not receiving the email and this is not in my spam or junk either. This is the case for both my personal and work email addresses.  T...

EE Perk - not valid

Good afternoon, Just upgrading and every time I apply the perk code to the voucher box it says sorry, voucher is not valid. any ideas? Its an iPhone 13 we’re upgrading too. 

Bigrox by Contributor
  • 4831 Views
  • 20 replies
  • 1 Helpful

Refer a friend SIM only?

I have been stting up customers with 4g broadband in remote locations and was wondering if there is a refer a friend scheme we can use that will reward my customers and my self?

Wimbrill by Contributor
  • 1589 Views
  • 4 replies
  • 4 Helpful

Galaxy Watch 5 Pro - is it bluetooth or 4G

The EE shop only seems to offer one version of the galaxy watch 5 Pro. Is this the bluetooth or the 4g version? I want to be able to make and receive calls from the watch even when I don't have my phone with me.

rpatrick by Visitor
  • 613 Views
  • 1 replies
  • 0 Helpful

Apple music

Hi I’m having trouble with my Apple Music as I have 2 Apple IDs. I have spoken with Apple who have said they can unlink my Apple ID but I need the link from yourselves to set it back up, if f that makes sense?

Di1973 by Visitor
  • 468 Views
  • 1 replies
  • 0 Helpful

Add on’s

Hi all,I am due an upgrade and was wondering if add on’s will be transferable?I currently have an unlimited data add on which I pay £5 extra for per month, but was wondering if that would be transferred if I were to upgrade?Thanks!

LucieG by Visitor
  • 536 Views
  • 2 replies
  • 0 Helpful

BT SPORT on big screen?

Why cant I watch BT Sport on big screen?  I thought I chose the option for big screen when I upgraded my phone and I'm pretty sure I have been paying for the added benefit, however I cannot watch on the big screen on any devices.  I can't see anywher...

Ad891 by Visitor
  • 3217 Views
  • 16 replies
  • 3 Helpful