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EE perks deactivated

SLG
Investigator
Investigator

Hi could someone please help me my account is saying deactivated and I have tried ringing ee and they told me that I need to speak with my hr team?!? Which isn’t going to be true.. nhs have enough issues without having to deal with EE perks… please help someone

8 REPLIES 8
SLG
Investigator
Investigator

Hi

can someone tell me how to reactivate my EE perks please as I would like to upgrade but need to get into this system - not used for 2 years as only use it when upgrading 

 

thanks in advance

Leanne_T
EE Community Support Team

Morning @SLG 

Thanks for coming to the community 🙂

I have sent you a private message with some details now. 

Speak to you soon. 

Leanne.

delunanne
Visitor

@Leanne_T My EE perks account has been deactivated, please can you advise how I reactive it? Thanks

Leanne_T
EE Community Support Team

Hi @delunanne 

Thanks for coming to the community 🙂

I have sent you a private message with some details. 

Speak to you soon. 

Leanne. 

Still getting no where Leanne! I’m tempted to take my business elsewhere.. I have been emailing spent hours on the phone.. all I want is a code to get my 20% off absolute disaster 

Leanne_T
EE Community Support Team

Hi there @SLG 

Thanks for coming back to me. 

The team have removed your details last week that were previously registered and I sent you a private message to let you know. 

Have you tried to register for a new perk account since I sent the message? 

If so, are you getting an error message? 

Leanne 🙂

@Leanne_T My EE acount has been decactivated please could you assist as i would like to upgrade several devices and would like my discount 

thanks 

sarah 

Leanne_T
EE Community Support Team

Hi @Xsarahloux 

Thanks for coming to the community. 

I have sent you a private message to get some details  from you 🙂

Speak to you soon.

Leanne.