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App not working
Anyone else getting a blank grey screen when they go to manage their broadband through the app!?
Resolved! Haven't received Smart Hybrid Connect yet
Hi thereWe haven't yet received our Smart Hybrid Connect and Smart Hub Plus units yet. We placed the order last Friday (2nd May) and today is Wednesday 7th May. We are due to switch 9th May? Thanks
In Egypt and not able to buy additional data pass through text link.
Hi, I. In Egypt and not able to buy the additional data pass through the link I received when I landed.Tried phoning but the IVR system is not recognising my keystroke for 1 to go to mobile and speak with and agent.Any help appreciated, as I'm not ab...
Apple tv
Good evening can someone help me out The other day I upgraded my SIM and got free Apple TV which was on offer I've followed all the instructions but even signed in it keeps coming up with free trial then subscription getting a bit frustrated now won'...
TV Guide
Can the programme information/preview be turned off in the TV Guide? It now takes up half the screen and I can only see 5 channels at a time before having to scroll down.
TNT Sports Ultimate on D+ and EE TV
I’ve got an EE Apple TV 4K. I notice the Ultimate TNT sports channel on D+ is available in HDR and 5.1 surround whereas the EE TV app version is 2.0 sound and in SDR. Am I missing some setting somewhere on the EE TV app?
Clicking 'View Upgrades' in My Account leads to a 404 Error
My contract expired at the end of October last year (only just realised, my bad). When clicking on 'View Upgrades' in the upgrade section of my account redirects me to the shop, but only gives a 404 Page Not Found error.Makes upgrading rather inconve...
Enabling IPV6 for Xbox Series X
Hi. We’ve recently switched to EE and I’m trying to get an Xbox Series X to pickup IPV6 but have no clue how to do this. Can anyone help? It shows that it’s enabled on the router, so why isn’t the console picking it up? It picked it up just fine when...
Getting worse - why is my account closed?
So. When I go to upgrade it take me from the app to a web page and asked me to log in.when I log in it says account Closed in a red box and say for the best deals you have to be an ee customer. I HAVE BEEN WITH EE FOR 22 YEARS MY ACCOUNT IS NOT CLOSE...
Hybrid Connect - What use is it if you can't use EE kit?
I've apparently got the EE Works Package with 900mb download and Smart Hybrid Connect.Due the the level of restrictions on both the WiFi6 and WiFi7 offerings (No VLAN's, Poor WiFi in my house etc) I have had to defer to using my own router, switch an...
