EE Perks

[Mel0509]

Hi, my eeperks account says its deactivated. Can someone help reactivate it please? Mel 

[Leanne_T · Accepted solution]

Hi @Mel0509 

Thanks for coming here 🙂

I've sent you a private message on here for some extra details.

Leanne

[Iain_C]

Hi Leanne T

i have also had my eye perks account deactivated. Are you able to assist? Many thnaks

Iain C

[Katie_B]

Hello @Iain_C. 

Welcome to the community.

I have sent you a private message for more information. 

Katie 🙂

[jomcfall97]

Apologies, could I jump in here too please?

My current phone contract has my discount applied but I can't get into my perks account

Getting the message -

Account Deactivated

Your account has been deactivated as your registration was not completed within the allowed time frame.

It does send me a link when I choose to change the password and I can change it but I get the same message

when I try to log in with the new password.

Thanks

Jordan

[Christopher_G]

Hi @jomcfall97 

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks 🙂
Chris

[BearlyK]

Same issue here, please help 

[James_B]

Welcome to the EE Community @BearlyK 

Are you seeing an 'account deactivated' message when logging in?

James

[JulianH]

Hi, I’ve also got the same issue could someone please help, many thanks 

[Katie_B]

Hi @James_B. 

I have sent you a private message. 

Katie