22-08-2023 09:52 PM
Hi,
I activated the tnt sport on discovery+ add on some days ago. I removed the regular tnt sport add on first as it seemed to cause an error trying to add the two.
now my discovery+ account says I have a membership through ee or bt but I’m greeted with “contact provider to find out how to watch” on everything.
On top of that when I log into bt now, it says the account isn’t recognised so I can’t go through either of the activation links provided by ee online
23-08-2023 08:09 AM
Hi @MNoone21
Thanks for coming here.
If you log into your My EE app do you no longer have TNT Sports showing in your add-ons?
Leanne 🙂
26-08-2023 01:35 PM
Yes, the one that just said TNT Sports is gone but I do have the TNT Sports on Discovery+ add-on active
26-08-2023 02:47 PM
Hi @MNoone21.
I am assuming that since you have previously had TNT Sports through discovery+ that you registered for discovery+ log in details.
Please give us a call on 150 so our customer care team can look into your account further and get this resolved.
Katie