Community Activity

Wifi issue

EE are the worst my broadband hasn't worked for a whole week and they have done nothing to get it working and offered nothing to compensate for it they tell me I still have to pay for full service even though I have no service completely disrespectfu...

Disney +

It’s 2025 and EE Tv still haven’t brought the Disney Plus app to the platform. We shouldn’t have to opt in to other services to access this! At this rate I may as well go back to sky. 

Apple Watch

Nearly finished. We just need to set up the eSIM on your Apple Watch to complete the set up. Call us on 150 with code 019 so we can do this for you.have tried the above no luck is there another option?

Nav42 by Visitor
  • 8 Views
  • 1 replies
  • 0 Helpful

TV Box Pro Switching TV on in the Middle of the Night

Why is my TV Box Pro Switching  my TV on in the Middle of the Night? I can’t find any auto update settings, which I assume would be the problem. Not cool with an 11 month old baby trying to sleep, EE!

eb154 by Established Contributor
  • 1477 Views
  • 12 replies
  • 5 Helpful

wifi trials

Ive had this e mail come through.. not sure if it's legit We're the consumer trial team for EE, BT and PlusNet, we run trials with real customers just like yourself.We’re due to begin a new trial aimed at improving our customers' home Wi-Fi experienc...

mrw-03 by Visitor
  • 39 Views
  • 3 replies
  • 1 Helpful

WiFi calling.

Been with Virgin media for years, never had an issue with WiFi calling. Moved over to EE 1.6gb plan with  the smart hub pro. Have 3 WiFi extenders, and fairly good WiFi speed around 300 / 500. however every call in bound or outbound in any part of th...

prt32 by Explorer
  • 36 Views
  • 3 replies
  • 0 Helpful

No response regarding returns

I bought a Quest 3 headset from the online store.  It arrived last week and is faulty (overheats and shuts off).  I gave it a few days and it was still happening so I tried to initiate a refund.I filled in the refund form on EEs site. This was a coup...

Keroro79 by Investigator
  • 1253 Views
  • 21 replies
  • 0 Helpful

Resolved! How to contact EE via email

Can someone please advise on how to contact EE via Email as there does not appear to be that option anywhere on their webite. Everytime we click on contact EE on their website we go round in circles! Please note we are already aware of dialing 150 of...

Lurch1 by Visitor
  • 84714 Views
  • 52 replies
  • 17 Helpful