Cannot activate TNT Sports

Panachanga · ‎19-08-2023

Hi, I have added the TNT Sports option to my account but cannot activate, I successfully receive and then input a pin but after that it repeatedly states ‘We are experiencing technical problems right now, please try again later’, however this has been happening for a number of days.

Thanks for any help

BingoBango · ‎21-08-2023

@Panachanga I've resolved it (well mine anyway).

Use your desktop and go to ee.co.uk/TNTSports, put in your number and then the pin code and it should work (well mine did). From there it takes me to the correct EE/ TNT Page where I can log in with my existing Discovery+ Account details or if you need, set up a new account.

View solution in original post

Schockwave · ‎19-08-2023

@Panachanga , have you taken a look here, you may find the answer here, otherwise I would suggest ringing customer service, they may be able to help.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

tombaxter_51 · ‎19-08-2023

having the same issue, annoying me now

James_B · ‎20-08-2023

Hi @tombaxter_51,

Welcome to the EE Community. 🙂

Our Technical Support Team will be happy to help you with this if you get in touch.

Thanks

James

BingoBango · ‎21-08-2023

Did you get a resolution to this? I have the same issue.

Christopher_G · ‎21-08-2023

Hi @BingoBango

Have you tried speaking with our Mobile Care team? They'll be able to check everything is set up from our side for you.

Chris

BingoBango · ‎21-08-2023

They pushed me to TNT who were just as useful.

I can't activate with you and unable to set up an account because I don't have a BT account ID. It's pretty nuts...

Christopher_G · ‎21-08-2023

Have you had BT Sport before, @BingoBango?

Chris

Panachanga · ‎21-08-2023

Hi, yes I have had BT Sport previously

Christopher_G · ‎21-08-2023

Could you try activating it here on the discovery+ on BT TV page please, @Panachanga?

Chris