Apple TV 3 month free subscription

[Chris647]

Hi

I have just texted EE 150 and have my link to apple tv to register for my 3 months free Apple TV+ subscription.  The link goes through to the apple tv website but it states that my subscription could not be found.  I have double and triple checked the details of the link and they are correct.

Any advice

Chris

[Leanne_T]

Morning @Chris647 

Thanks for coming to the community. 

If you log into the EE app and select add-ons, do you have Apple TV+ showing?

Have you had the offer before? 

Thanks 🙂

Leanne.

[Chris647]

Hi Leanne_T

Thank you for offering to help.  I am currently talking the the EE support team and hope to get the problem sorted asap but will come back to the community if it doesn't pan out.

Thanks again

Chris

[Leanne_T]

Thank you for letting me know @Chris647 

I hope this is all sorted soon for you, and if you can please do come back and update me with how you get on 🙂

Have a great weekend. 

Leanne.

[SFY1]

Hello

I am struggling to activate the 3 months free Apple TV+.  When I log into the EE app and active add-ons, Apple TV+ shows and states that my Free trial ends 11 June, 2025.  But I have never received any activation instructions?  How can I fix this?

Thanks

SFY1