Apple One - This subscription is not available in your country or region

STEJENT
Contributor
Contributor

I have recently received my upgrade and my new plan has been applied to my account today. 
this is a Full works iPhone plane which includes Apple One. 
I have received the link via text message, but when I click it and try to claim it I get a message saying “This subscription is not available in your country or region.”

why can’t these things ever just be simple?!

im in my home country/town, have tried connected to WiFi and 5G and im not using any VPNs. 

What do I need to do? 

34 REPLIES 34
wasteddee
Established Contributor
Established Contributor
Yeah, all sorted after the update, thanks
Katie_B
EE Community Support Team

Hello @Pbsmith4

Welcome to the community. 

Has this now been resolved?

Katie

Hi Katie,

Yes mine seems to be ok now thanks.

Don’t know what solved this the 17.1.1 update or the help of Apple tech team.

Thank you

Neil

Katie_B
EE Community Support Team

Thanks for coming back and letting us know @NeilF61

Have a great weekend, 

Katie

dredsky
Valued Contributor
Valued Contributor

Still no working