Approximately a week ago, I've added AirPods to my EE account in a 24 month deal and the 24 month bundle was the deal clincher for me.
Unfortunately I received no activation the Apple Music with my package or via text/email. When I spoke to EE they asked me to speak directly to Apple as it's their deal? This is clearly advertised on the EE website so I would have hoped for a bit more than that. Anyway, I spoke with Apple who advised that they offer the three months as standard and of course, can't comment on network deals.
I sense a back and forth is going to carry on here looking at other feedback. I just need my pass added, I cannot carry on with this deal without Apple Music as part of the package as is advertised.
Can anyone from EE help me out?
Thanks
