Hi,
I have recently moved to over to EE 2 days ago and managed to activate the Netflix and BT Sport packages, I also have the Apple music as an add on but when I click on the link to activate it on my phone, it opens the Apple music app but nothing happens? I also tried this on a PC but nothing loads when iTunes opens? I have tried texting MUSIC to 150 and it says I already have Apple Music as one of my inclusive extras. I am waiting for my old phone number to be transferred over onto my new phone with EE, so is it just a case of waiting for this to happen and then try again?
Thanks in advance.
