If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I was expecting a DPD delivery of my new upgrade two days ago. I was at home in the front room right by the front door. 20 mins after my supposed 1 hour window i had a text to say sorry we missed you and a picture from the end of my drive of my house...
Hi I’d like to upgrade or add a device to my account but it won’t let me do it online, can someone help please
I got a new contract out the dpd driver asked me for my 4 pin card and ee gave my new number which I don’t even have the sim for what do I do it’s Saturday they don’t even pick up there phone the stupid idiots
I ordered a new phone 3 days ago, and since then heard nothing about delivery- tracking info just says "sorry can't show order details right now" the only way to get in touch with EE is by phone, my old phone smashed which is why I've ordered a new o...
Hi, I upgraded my phone on 5th Jan and opted to get a monthly discount on the contract by trading my old phone in. After 2 weeks no return pack had been received although the new phone arrived within 2 days and so I contacted EE. After 2 calls they g...
Hi,I've went through the process of Upgrading to a new S24 Ultra, right to the last page just before the purchase, and I cannot see a 'Box' or anything to put the code in?I tried upgrading over the phone, but i was advised the code can only be used O...
Hi Abroad at the moment, Phone locked to owner Apple require proof of purchase Can I get E mail address NO phone contact available
Ordered a galaxy s24 plus and my order still says "Awaiting confirmation" / "order confirmed". I ordered on the 23rd February. I ordered it on the EE website Also worried as I can claim free galaxy buds and tag but my order hasn't changed status Can ...
Hi I have ordered a new phone but had a email saying need to descuss details they have taken 30 pound as well but my speaker is broken on me phone so can not hear anything what do u need to know
