Contracts & Billing

Resolved! Assign User Name to Business Account Billing

How to assign user name to the business account. 

Resolved! Pay bill

Resolved! EE Account & Billing - Online access via PC ?

I have been transferred from Plusnet so as to keep my landline phone service, and have received an e-mail from EE about my first bill.However, I cannot download the EE App via my Google Account, and in any case would prefer to view this online via my...

Resolved! Why hasn't my bill come down when my phone was paid 8 months ago

Resolved! my account closed

Last night my phone got disconnected and apparently my account is closed. I had a message a few days ago saying changes to your account someone will phone you. They did, but couldn't hear a thing they were either mute or using a naff phone. Pay month...

Resolved! Joint Account

So how ridiculous - tried to order a new phone and join EE today but I can't because my bank account is a joint account with my wife and the system will not allow direct debits to set up in joints accounts with only one approval and have no mechanism...

Resolved! Payment next due didn't reflect contract price

I signed a contract over a month ago for £49.99 for a package deal. When I checked the app for next payment it was for over £60. I contacted EE by phone, twice...I was told it had been rectified.. Twice. I then checked the app to find I had been lied...

Resolved! Need to talk to a human.

Need to talk to a human. [Mod edit: add title]

Resolved! Extra charges from other companies

I have just had quite a large bill for my contract and so I looked into the bill and found a lot of external charges from other companies and I really have no idea what these are. I think I may have been scammed. Is there any way of blocking charges ...