How can I check a previous bill statement ?

[tahirmian · Accepted solution]

Hi, @LizzieU97  you can check your previous bill via my ee app or web account under the bill and payment.

Thanks,

[Leanne_T]

Hi there @LizzieU97

Welcome to the community.

That's great advice from @tahirmian to view your bill 🙂

Let us know if you have any other questions.

Leanne.

[ulaEE]

hello, 

I was able to see and print my bill statements  for last 6 months but I need all of them ( account opened in April 2018)  but the system won't let me to see them.

Please kindly advise.

[James_B]

Hi @ulaEE,

Welcome to the EE Community. 🙂

You can request copies of any bills that aren't available in My EE by contacting Customer Care.

Hope this helps.

James

[JoStr]

before a certain date.  Why does access to bills previous to three years stop?  I need to go back three years. these online banking processes don't cater for every situation and it takes an age to ring and ask.

[Katie_B]

Hello @JoStr. 

Thanks for coming to the community. 

If you need to go further back than what is available within your My EE, our customer care team will be able to help. 

Katie 🙂