roaming in EU

[WynterB]

Does anyone know if I add the roaming add on for £10 a month will it be one month from the day it's added or renew with my plan? I have 2 days left of the cycle of my plan but I unexpectedl have to travel. I'd rather not pay it twice I only need it for 3 weeks. EE isn't open until 8 am by then I'm on a plane so I can't ask them.

Also calls to numbers in the country I am in in EU used to be included are they now with the add on? Or I'd pay for that separately?

[Kirigaya_Kazuto]

No, there shouldn't be any extra charge the following month cycle for the add-on - it is done on a pro-rata basis I was advised on here 

[Leanne_T]

Hi @WynterB

Thanks for coming here. 

You can find full details in our How do I get the Roam Abroad Pass?, Help page. 

Leanne.

[XRaySpeX · Accepted solution]

The Roam Abroad Pass is charged pro-rata from the day you order it (text ROAMING PASS to 150) to the day you cancel it (text STOP ROAMING PASS to 150). You do start by paying up to the next bill date. Then in the billing month you cancel it you will get a rebate for the days after you cancel.

Calls to EU & UK are included in your allowance.

[WynterB]

EE team helpful as ever. Not. I didn't ask how I get it did I???

[WynterB]

Thank you

[WynterB]

Thank you.

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.