2089119members
939online
1295436posts
Community Activity
TV - Pixilation and freezing since changing to EE.
Annoying freezing and pixilation every 20 seconds since the changeover. I am 92 and find it annoying.Broadband is ok.
Transfer of account following bereavement
Hi, I recently informed you about a bereavement and I wanted the account transferred to myself. I’ve received the final bill but my online account is showing the old details and nothing is showing against my name. How long does the transfer take? Wi...
Web site and app is so poor, never works, (This service isn’t working right now)
I change to EE over two months ago from BT the network is brilliant the broadband is brilliant but the app and the website is diabolicalIt's patheticPlease don't tell me to call the service centre because a lot of people online are saying the same th...
Resolved! Stopping EE marketing texts
Hi, Can anyone advise how I can stop EE from sending marketing texts. How can I text EE ??
Order status. Website not much help.
Ordered fibre - order status page doesn't work - not a very good advert for EE!Any estimate of when this will be working again? thanks
WEP key
How do I learn the WEP key of my EE router?
No Confirmation, Not Showing in "My Orders"
Hi all,I recently ordered the new iPhone 16 Pro Max on a Pay Monthly plan with data through the EE website. The upfront cost has been taken from my bank account, but I haven’t received an order confirmation email, and the order isn’t showing under "M...
Need to change delivery address
Can anyone from EE please help me change my delivery address on an order I placed today?
TV BOX PRO
Okay, I'm new to this EE TV BOX, just been shunted over from BT as my contract is coming to an end. I didn't have any BT TV apps, just the normal Channels.The box comes with little useful information, like how to access any recordings you have made...
Resolved! Apple TV 6 month free offer
I have recently moved from BT to EE for broadband, TV and Phones and have a new Hub and set top box. I wish to take advantage of the Apple TV 6 months FREE offer. However when I select Apple TV it shows a charge of £8.99 per month and when I go to ...
