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not receiving text Confirmation code

nav2222
Visitor

when i am trying to login somewhere and i normally receive confirmation text to login i have not received any at all and if i do it 30/40 min later even tho normally its instant. i tried with wifi and data and different web browsers nothing. cuz normally its fine but idk why 

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @nav2222 

Thanks for coming here. 

Have you received OTP codes to your EE SIM previously? 

Have you tried restarting your device? 

Leanne 🙂

bristolian
EE Community Star
EE Community Star

Can you receive other text messages OK?