iPhone 14 Plus WIFI calling - My voice sounds robotic to EVERYONE!

[mrcb2023]

Hi - Why does my iphone 14 plus sound robotic on wifi calls but fine on cellular and whatsapp ?  I have this phone for my partner and a standard 14 for myself.  The 14 is fine with all methods of calling.

Are there some settings to reset/toggle ?

I have 500MB BB (TalkTalk) with an EERO PRO Wifi6 mesh router.  As I say the 14 works fine, no issues at all, the 14 Plus doesn't.

Thanks

[Leanne_T]

Hi @mrcb2023 

If you have WiFi calling turned on, this is the only setting you should need. 

Have you spoken to our tech gurus? 

Leanne.

[bristolian]

Aside from enabling 4G-calling & WiFi-calling, there's no setting here.

If you're comparing two different devices, that's another variable which may mean identifying the issue is tricky. Do you still have your old phone?

If you start a call on VoWiFi, and handover to VoLTE (4G-calling) mid-call (or vice-versa), does the sound audibly change?