ee number 150 not working

[PuckOfPooksHill]

Hi. I see several people have had issues with the stated ee number 150 not working. Restarting or switching the phone on and off did not work for me. When I was abroad, seeking assistance, I eventually found a chat feature. The queue for help is pretty long though. It took a few days before I got the assistance I needed. However, I notice that incoming messages from ee now have +49 in front of the number. Could there have been a change of location or ownership? Does +49150 work for other people? 

[Leanne_T]

Hi @suisllol 

Are you in the UK?

What happens when you send the text? 

Leanne 🙂

[redtissue]

I have the same problem, i bought an EE eSim. When i try to text 150 it says "Not Delivered" 

[Peter_W]

Good morning @redtissue.

Thanks for reaching out to us about this 😊

Where is it you  purchased your SIM from, and are you in the UK right now?
Also is an EE signal showing when you look at the signal bars on your lock screen?
Peter