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conflicting/incorrect information

2023tmobileuser
Established Contributor
Established Contributor

‎24-10-2023 10:30 AM

a few weeks ago i received this text, it seems to contain incorrect information, why would i lose access to 3G 2 months before it is turned off. also even when it is turned off i should still be able to access data via 2G

23 REPLIES 23
James_B
EE Community Manager
EE Community Manager
In response to 2023tmobileuser

‎18-12-2023 05:20 PM

Hi @2023tmobileuser,

To avoid any loss of service, I'd recommend migrating your legacy account over to EE ahead of time.

For more information, please see How Do I Move to EE From Legacy Brands? | Profile Help | EE.

James

0 Helpful
2023tmobileuser
Established Contributor
Established Contributor
In response to James_B

‎18-12-2023 05:26 PM

ee is too expensive, i refuse to pay £50 a month for internet

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to 2023tmobileuser

‎18-12-2023 06:03 PM

Hi @2023tmobileuser,

If there isn't a plan in our pay as you go or pay monthly ranges to suit your needs, I'd recommend making alternative service arrangements to avoid being left without a data connection.

James

0 Helpful
2023tmobileuser
Established Contributor
Established Contributor
In response to James_B

‎18-12-2023 06:51 PM

i have just ordered an unlimited data sim from smarty and it only cost £20, i dont know why ee wants £50 for unlimited data on pay as you go

0 Helpful