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Travelling to USA

JamieV1
Visitor

‎18-12-2023 04:59 PM

I'm travelling to New York for five days later this month.  I'm just wondering what I need to do to save and be able to use my phone and data without getting charged of at all possible

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎18-12-2023 05:05 PM

As it is not in EU, if you are on contract, you may use your usual UK allowances there with up to 50 GB data per billing month if you have more, when you buy for £25 / month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/usa.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.

If you are on PAYG, make sure you have used your PAYG SIM to make a call or text in the UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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bristolian
EE Community Star
EE Community Star

‎18-12-2023 05:12 PM

Are you on PAYG or pay-monthly?

You can check roaming costs using the online tool at https://ee.co.uk/help/mobile/roaming/roaming-costs - if on pay-monthly, consider the Roam Abroad pass at £25/month, depending how much you'll be using your phone compared with per-usage charges.

If you're on pay-monthly, it is crucial you enable international roaming before leaving the UK else your phone won't connect to any US networks - text ROAMING to 150 before leaving the UK. Whatever billing add-on you choose, is immaterial to this.

 

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