Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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How to call

Today I started using an e-sim, but I can’t make a phone call even after I scanned QR and did setup. What should I do?FYI, I can use SMS and the internet. 

Yosk by Explorer
  • 497 Views
  • 11 replies
  • 0 Helpful

Resolved! Phone only receiving the odd call

I have been advised that when people try to ring my phone they cannot get through. My phone has not rung, they don't get the opportunity to leave a message, and when I have checked this from our office landline there is no response. Strangely though ...

Resolved! Travel to NZ

I’m travelling to NZ for 6 weeks. What’s the cheapest way of getting calls and data so I have internet access?  I’m thinking of just buying a cheap sim when I’m there as it looks like EE will charge me £25 a month!  Thanks 

Winnie65 by Visitor
  • 3785 Views
  • 1 replies
  • 0 Helpful

In Poland - cannot connect to phone network

I am currently in Poland and my phone will not connect to 4G and I cannot make calls.I travel often in the EU (I have the Travel data pass) and this is the first time this has happened.I did get a text saying "welcome to Poland" but I cannot contact ...

susjoh by Explorer
  • 2590 Views
  • 5 replies
  • 5 Helpful

Cannot get hold of EE

I have moved abroad, my phone has stopped working. I cannot log into my account because it has an old email address which I don’t have access too. I can’t create another profile because the phone number is already linked to the old account. Spoke to ...

Iphone 14 upgraded but not working

HiI've got my new phone iPhone 14 and transferred the sim via e-sim. But the data is not showing, I can't call, it goes straight to answer phone if someone calls me and my texts are going through as email??? Help

Cwads by Visitor
  • 315 Views
  • 1 replies
  • 1 Helpful