Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

Emergency Alert System

The UK Government is introducing Emergency alerts.  Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Sean_D by Former EE Community Manager
  • 7678 Views
  • 0 replies
  • 4 Helpful

Can’t make calls or send texts even to EE from spain

I’m in Spain, I am on a monthly contract with free roaming and calls and texts but it won’t let me make any. Even if I call EE on any of the help numbers or even texting 150 it says “this option is not available, please contact our customer contact s...

Cblain by Visitor
  • 830 Views
  • 2 replies
  • 2 Helpful

Resolved! Change of number

I noticed this morning my number has been changed to a new one ,which I’m not aware of . 

Laseeee by Visitor
  • 255 Views
  • 1 replies
  • 1 Helpful

Roaming

I bought the daily pass for roaming before going to France… I Also had to remove my spending cap which was 0 to £30. However am unable to use data or call on WhatsApp or messenger when an out of the house… I have added it but am not able to use it. W...

Roaming

Really can’t get it ,my daughter has Bt mobile and she gets roam like home for free but on ee you have to pay £15 can’t understand it as Bt mobile is now apart of ee 

Razz25 by Visitor
  • 273 Views
  • 1 replies
  • 0 Helpful

WiFi calling

HiWe recently moved to an area with minuscule mobile reception, but the previous occupants had mobile 4G.  EE couldn’t supply a suitable router, so we got one through a broadband specialist that incidentally has an EE sim.  WiFi calling doesn’t work....

FernyFern by Investigator
  • 1157 Views
  • 22 replies
  • 5 Helpful