conflicting/incorrect information

[2023tmobileuser]

a few weeks ago i received this text, it seems to contain incorrect information, why would i lose access to 3G 2 months before it is turned off. also even when it is turned off i should still be able to access data via 2G

[Christopher_G]

Hi @2023tmobileuser 

Welcome to the community.
The 3G network will be switched off from January 2024, we'd need to you change the plan before then, if you would still like access to mobile data.

Although 2G remains for now, we do plan to switch it off later in the decade. In fact, all UK networks are looking to close both 2G and 3G over the next decade. While 2G remains, you’ll still be able to place calls and send texts over the 2G network if your device doesn’t let you use the 4G/5G network, but not data.

Chris

[2023tmobileuser]

so i will still be able to use 3G in November and December this year. 

it is possible to use data over 2g, i know this because i have used 2g data before (GPRS AND EDGE)

[Leanne_T]

Hi @2023tmobileuser 

Please see our We’re Switching Off Our 3G Network (ee.co.uk) for full information. 

Thanks 🙂

Leanne.

[bristolian]

2G data is only usable for the most basic functions.

Is there a reason you don't want to get a 4G phone and take advantage of much newer technology?

[2023tmobileuser]

i would love to use 4g and 5g but tmobile plans can only use 2g and 3g, unlimited data on tmobile is £12 a month, on ee it would cost £50 a month

[bristolian]

Trying to use unlimited data on 2G is going to be very painful, very quickly!

Many phones have an option to disable 3G or force 2G, this may give you an idea as to your expected data service once 3G is switched off at network-level.

[2023tmobileuser]

i am used to slow data, i get throttled almost immediately at the start of the month to 0.5mbps because there is a fair use policy of 500MB on the unlimited data

[bristolian]

On an EDGE-enabled 2G cell, you could get a shade under 10% of the data speeds you are used to. The theoretical maximum of a non-EDGE, GPRS session is around 40kbit/sec.

[2023tmobileuser]

i forced my phone to 2G to test the speed and i got an EDGE connection with a speed of 0.2mbps