Mobile Services

SIM Card Was Working Fine, Now Says No Internet Connection

I have been in Italy for a week using my EE SIM card just fine.  Then I suddenly got a 'No Service' notification. At first I thought it was because TIM Italy, the local network my SIM was connecting to, went down.  But now I see I am reconnected to T...

Re: Roaming not working

I am logged in my EE account, just activated my sim card in Romania and the "Parental & data controls" or Romaning activation options don't show in the app. 

Data roaming upgrade

I am visiting my daughter in NZ and need to add a data roaming package but cannot receive any texts or calls. WiFi calling isn't working. I have a galaxy A51. Please advise.

Absolutely no mobile service

I paid for the subscription and have a lot of data left but I can't use the mobile service anywhere. I can't call or go online when im out. Really need help with this.

Roaming stopped abroad abruptly

Hello. I’ve been in Italy working for two months and have used my uk number for roaming etc. last night it stopped working abruptly and only works when I’m on work Wi-Fi, my plan says I am fine for roaming but calls etc. aren’t going through when out...

No mobile derive - Italy

Since arriving Sunday 4th Feb I've had no mobile service in Italy despite roaming being activated in settings and previously being able to roam while abroad Any help? Can't call EE (as no mobile services!)

i have had No Service on my phone since 6/2/23. I am currently in italy.

no internet abroad

Abroad in Estonia - can't get any internet to work, despite opting in for the ROAMING 2 quid a day fee?