Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Abroad charges

Hi, I am abroad at the minute in Alcudia, EE have taken £12 out of my account and I’ve only been here 2 days. Is this what they are charging me a day! It said they were going to charge me £2.95 a day for roaming and calls. Why have they taken this ou...

glarvsc by Explorer
  • 445 Views
  • 3 replies
  • 1 Helpful

Spain

I’m in Spain. My phone is on roaming and still not working - help! 

Svvb2 by Visitor
  • 292 Views
  • 1 replies
  • 0 Helpful

Resolved! Been charged for data roaming in Cyprus

HiI have a family plan of 3 phones and have had this for as long as I can remember.However on our recent holiday to Cyprus, myself and my wife were not charged at all, however, my son's phone was charged £2.29 a day for data roaming.Why is this pleas...

hawkerpaul by Established Contributor
  • 2915 Views
  • 1 replies
  • 1 Helpful

Resolved! Avoiding EE Roaming charges

I’m travelling in the EU soon and I need to be able to receive text messages on my EE number.  Nothing else. I have a dual sim phone and another contract that gives free EU roaming from another provider so don’t want to pay for roaming on my EE sim.S...

ub8jayuk by Contributor
  • 3896 Views
  • 2 replies
  • 3 Helpful

Resolved! Roaming Canada

Going to Canada for 10 days and visit with to use some data but totally confused as to the best way. There seems to be a monthly add on or a daily charge. Makes little sense to me 

Incorrect number

Ok can anyone give me a clue to what’s happening I call this number which is part of orange ee it say you have dialled a incorrect number please check number and try again then it goes to voicemail and say this person phone is currently unavailable p...

Lmiah27 by Visitor
  • 448 Views
  • 1 replies
  • 1 Helpful

UNBAR

Whenever I enter a competition it looks as though the text has been sent them I receive a text from EE saying unable to use service, you have a 3rd party bar, to remove text unbar to 150, so I do this and it comes back saying I dont have a bar on my ...

No texts messages received

Hi.I bought an esim when I was in dubai recently,  I turned off my ee sim from 20th to 30th July so I wouldn't be disturbed whilst on holiday.When I returned home I turn ee sim back on. I got voicemail but no text messages.2 did appear next day bit n...

Need to contact EE from Australia

I need to get in contact with EE from Australia about my contract. I cannot make international calls on my mobile and my EE app constantly say it is undergoing maintainence. I have tried the online chat which was useless. I just need to talk to someo...

Tumbleck by Explorer
  • 2784 Views
  • 4 replies
  • 0 Helpful