Mobile Services

Re: Login code text messages rarely arrive

I'm having the same issue. Did this ever get resolved for the above person?

Tablet has no connection to internet

My sim card is expired

Hello, i would like to change my old number because I have important gmail account I can't sign in without my old number so please it's ask me code my old number but now is expired so change to that number.

Resolved! Going abroad

Hi there, im going away for 6 weeks to India. There don’t seem to be any EE packages available for that part of the world sadly.. I understand there is a travel pass which charges you daily/when you use it. Any advice on this would be greatly apprec...

Mobile 4G does not work abroad?

I just went back home to Cyprus for holidays and I can see I have 38GB left and unlimited texts, 15£ on my account but my 4G does not work here and its the first time this happens. Any reason why? I tried contacting EE and I am never redirected to so...

Roaming abroad plan and I cannot make calls to the UK

I am in Germany. I cant call EE help center, check my voice mail, or call back home. I purchased the Roaming abroad plan... Can someone advise on a solution?

Re: Can’t make phone calls or text abroad

Hi, I’m in Tenerife and have full signal as well as a roam abroad pass. But cannot call or send a text. When I try to call anyone it tells me this option is not available. Please advise, thank you!

Unable to make or receive calls

I am on a contract with EE and currently I'm unable to make or receive calls.Data and Wi-Fi is working fine.I have tried all of the usual recommendations:- Turn Airplane mode on and off- Turned phone on and off- Removed and reinserted SIM- Reset netw...

Resolved! No service when abroad

I travel to Spain a lot. My first visit last June my phone worked. My second visit in September it didn’t so I called. Whatever ee did they broke it ( tech team said this) they said they can’t fix it until I was in uk came back to uk, they said they...

Number disconnected

My number has been disconnected, I have no service I need my number back

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