Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Mobile sim broken

My mobile sim has had no network coverage for 24 hours. Ive reported this online and there doesnt appear to be a network issue which leads me to believe my mobile sim is broken. Ive tried all the help suggestions online and nothing is working. I cann...

120 minutes / 250 texts from anywhere

I’m going to India and I was going to buy these two add ons.The EE website / app says these include calling / texting UK numbers from anywhere.However there is no mention of calling or texting local India numbers (whilst roaming in India). But search...

EE sent me a SIM and it doesnt work.

Hi,I recently took out a mobile phone contract with EE.....(its a joint contract, with my EE mobile router)....anyway, EE kindly sent me a SIM....i have just put this SIM into my new mobile phone (TT15O)....and it says "EE Insert SIM"....but i have i...

Resolved! Re: Not roaming for turkyia

what are you talking about? i came to turkey to travel, i can't buy any package, when i opened roaming i could open the add-on.ee.co.uk site to load the balance, but now i can't use my roaming internet because i can't open that place

Re: Not roaming for turkyia

mı dı tennointernate me ji çukurre kere

Resolved! Picture messages

I’m being charged for picture messages + I don’t know why. I’ve always copied + pasted messages, I’ve always sent pictures. I have inclusive minutes, calls + data so it’s nothing to do with them ……baffled

Can't connect on international roaming

I'm in NZ with a UK Samsung A40. Bought a Roam Further Pass but phone not finding or connecting to any NZ mobile networks. I have roaming and mobile data turned on. Is this likely to be an EE issue, a Samsung issue or something else? Any ideas apprec...

Resolved! iPhone 15 sim not working

Hi my new iPhone 15 when I put the sim in is it working

Cannot call the UK from Netherlands.

I cannot call the UK from the Netherlands

Resolved! Stolen phone

Hi I have had my phone stolen and cannot call as I don’t have my phone - is the server down