Plus net transfer whilst overseas

Jk1704 · ‎09-02-2024

Hi, I had to change from plusnet but I’m overseas in the USA. I’ve put my new EE sim in but I can’t get texts etc. bit of an issue now everything is 2FA. Any advice?

XRaySpeX · ‎09-02-2024

Are you on contract or PAYG?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Jk1704 · ‎09-02-2024

Contract

Christopher_G · ‎10-02-2024

Hi @Jk1704

Welcome to the community.

Was the SIM card registered in the UK with the temporary number? Do you know if roaming was set up on your account?

Chris