Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! activating roaming while abroad

So I travel abroad regularly, am use to accessing roaming automatically, am a recent EE customer, and didn't realise that I needed to prepare in advance. So I am in Spain , can't text or activate my mobile data. Previous forum replies to this suggest...

Resolved! Can't send text messages - failed

None of my texts will send since joining EE - it keeps saying failed for weeks. I have tried everything I can in settings and have restarted my phone and no results please help, cant even text my family in Ireland

Data not working

My daughter has roaming set up and we had trouble getting it going last month. She’s away again and data not working again. I raised the spend cap last month on her device but do I have to tell EE again she’s away. It’s ridiculous

4G

Literally just paid my phone bill and my 4G is flashing on and off and my data will not work what can I do? I’ve reset my phone twice already and it’s still doing it but when I put my temporary sim in the 4G is working fine how can this be solved ple...

Plus net transfer whilst overseas

Hi, I had to change from plusnet but I’m overseas in the USA. I’ve put my new EE sim in but I can’t get texts etc. bit of an issue now everything is 2FA. Any advice?

Resolved! Can't make calls

I am using an ee uk Sim in Nigeria and after buying a plan worth £15, I can't make calls nor send sms

Phone not allowing calls or text messages

I am with ee network and can't make or receive calls or text messages

Authentication code for Japanese apps not being received in UK

I have 2 Japanese apps which required authentication codes. 1 of which was previously installed a couple of years ago and at the time, I received the code as expected within a few seconds.One of the apps has a ticketing feature. I cannot access the t...

Re: I’m I. Antigua and can’t unblock roaming what can I do?

I have just been advised by EE tech support that EE do not have a call roaming agreement with Antigua, making my mobile phone useless when it comes to making calls to an Antiguan local number

Resolved! £550 bill while in India

HiI have just seen approx £550.00 taken out of my bank account by EE. I am on holiday to India for a month. I contacted EE couple of days prior to leaving and spoke with customer service with a view to alerting them I would be in India for a month. ...

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