Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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No signal while roaming in UAE

I'm currently in the UAE and my sim card shows "no service".How can I access technical support (live chat or email ideally)?I am on iOS 17.1.2, iPhone 13. I've tried without success:in Settings > Mobile Service > toggle on/off "Turn On This Line"in S...

user5000 by Explorer
  • 11110 Views
  • 4 replies
  • 0 Helpful

Re: Phone won’t connect to a network in the USA

I'm having similar problems 3 years later after this post. You'd think in 2024 this would be easier but it's not. The only thing that works for me here is WiFi. But I'm not getting any data connection outside of that. Its frustrating. 

Naina2 by Visitor
  • 1585 Views
  • 4 replies
  • 2 Helpful

Text messages

Hi, I do not receive messages from certain telephone numbers for a couple of months and before I did (one is from the GP and other is from a foreign number). Thank you in advance

MJM19621 by Visitor
  • 280 Views
  • 1 replies
  • 2 Helpful

Callling overseas from the UK

Help - I'm trying to call Australia but it's not working, also my whatsapp for my UK number not working. Can anybody help? 

ARC3 by Visitor
  • 315 Views
  • 1 replies
  • 2 Helpful

Resolved! Chat

How come I can’t do live chat on the app anymore 

Summer36 by Investigator
  • 354 Views
  • 1 replies
  • 0 Helpful

No calls, No SMS, nothing. In hospital and no phone

Hello everyone.I have come overseas to the Czech Republic for surgery.  Before I left I checked my account and confirmed that can use my phone here. I am a contract user and have ben with ee for over 10 years.  The last couple of days my phone was ok...