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Received Picture Message - Text notification

HelpRequired
Visitor

I've received a couple of text messages saying :

You have received a Picture Message from [mobile number]. To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number [my number] with the password [password shown]

Is this a security issue or scam?

If genuinely from EE, what is the purpose of the text?

So far, I have ignored as a potential security risk, don't want to click on any links

Thank you

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

This is a valid text from EE when you are being sent an MMS & your phone is not set up for them. For most phones, you can download the MMS settings needed from the online set up tool , so you can receive MMS directly w/out being directed to EE's d/load site.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

This is a valid text from EE when you are being sent an MMS & your phone is not set up for them. For most phones, you can download the MMS settings needed from the online set up tool , so you can receive MMS directly w/out being directed to EE's d/load site.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

This is a bad answer, that is a phising link.

XRaySpeX
EE Community Star
EE Community Star

It it, @catscats . Coulda fooled me!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Hi @catscats 

You can find information on this text message, which is sent from EE in our Sending and Receiving Picture Messages on EE - The EE Community article. 

Leanne.

mslade
Visitor

My son passed away and his friends are sending me tributes he has received

Christopher_G
EE Community Support Team

Hi @mslade 

Welcome to the community.

I'm so sorry for your loss. Have you received some messages like the one on the original post?

Chris