Mobile Services

No signal in China

Hi, I am currently in China and my EE sim card has no signal. Could you please let me know how to solve this?I am on monthly contract and have my roaming function on. My sim card worked perfectly well in my past few trips to China (the last time was ...

WhatsApp verification

I can’t verify my WhatsApp.Message not getting through 

How to remove the Business Caller ID feature?

Hi there, EE automatically applied the above feature to my phone but I'd like it removed. Any idea how I do this? Don't really want to call up and wait in a queue to get it sorted ideally

I want to add eu roaming to my daughters account

Re: Signal in the London tube

Forget the tube, the EE signal is rubbish on national rail as well.https://mastdatabase.co.uk/gb/railway-coverage-notspots/ Time to sort this out please.

No phone calls

Not able to make or take phone calls 

Help Abroad - Cannot Buy Plan or Text 150

I'm currently traveling outside of UK. No more data. Have topped up my credit to GBP15. The app does not allow me to buy add-ons, only subscription packs. The messages to 150 are not being delivered. I call 150 but the number is not going through My ...

Re: ADDONS PURCHASE ERROR - HELP!

I am trying to addon data to a dongle and keep getting the unable to error message. How can I correct his as only have 4GB left and will need more than this 

Re: Not registered on network

Exactly the same - it’s sooooo unreliable. And the answer … oh phone us on 150 or blah with another phone to get assistance…. Duh I can’t . hope your got sorted - but for me this should be sorted with borrowing from another network provider whilst th...