Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Re: Isle of Man

As far as I understand, the IOM is NOT part of the EU so I will ask the same question,  should I get a local SIM card when I come to the IOM? On Jersey I was told to get a local SIM there or face a huge charge for data and telephone calls!

HD calling to Three number only works one way

Hi, I am testing calls between EE and a new Three number. I can call from Three to other providers including EE and the call is in HD (AMR-WB).I can call from Vodafone to the Three number and it is also in HD (AMR-WB) however when I call from the EE ...

whiskerp by Skilled Contributor
  • 2811 Views
  • 31 replies
  • 2 Helpful

Can’t make or receive calls

New phone, inserted SIM card but cannot make or receive calls, the call ends as soon as I dial it, have removed sim & reinserted, have also reset network settings & restarted the phone, any ideas please? by the way I can make WhatsApp calls 

Roaming charges

Am I right that if your mobile phone contract was taken out pre Brexit (?)  - I have a contract that was taken out in 2018 - roaming charges do not apply? Also, if that is correct, does it only apply to European countries or is it worldwide? We're of...

Calling a UK mobile that is currently overseas

HI, just called up to query my roaming bill and one of the things I was told that whilst I was overseas, if someone called my UK mobile number that they ( still in the UK ) would be charged for making an international call.Is that actually right? See...

themanc by Contributor
  • 27999 Views
  • 6 replies
  • 2 Helpful

Roaming fail

Hi I'm roaming in Portugal and the service appears to be nonexistent.  I switch to my EE SIM and no data at all.  Can someone help?

pd3417 by Visitor
  • 325 Views
  • 2 replies
  • 2 Helpful

Resolved! Receiving Text Messages From Abroad While in UK

Hi guys,I’m just wondering if my EE plan can receive a text messages like OTP, notifications, promo alerts, from the bank outside UK? do you have any idea if EE will charge me for each messages I received?I registered my UK number (EE pay monthly pla...

Frans02 by Investigator
  • 886 Views
  • 3 replies
  • 1 Helpful

Resolved! Roaming

I need to speak to someone at EE regarding aspects of roaming in the USA which I don't understand. Can anyone give me a phone number where I can actually get to speak to a human? I've tried 150, but it just keeps me going round in circles with variou...

john9149 by Investigator
  • 486 Views
  • 7 replies
  • 5 Helpful