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Discussion about Mobile services, like roaming, calls, messaging etc

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No network in USA

Hello all.just landed in USA, 2 phones on iPhone 15, me contracts, unlimited everything and mobile roaming abroad yet can’t use my handset, only available on wifi and can’t call EE to sort this out. so mad at the moment as EE promised everything woul...

Avo1987 by • Visitor
  • 500 Views
  • 2 replies
  • 3 Helpful

Roaming in Europe

Hi, I’m currently in Berlin and my roaming isn’t working. This also happened to me last week when I went to Amsterdam. I’m using iPhone turned on Data roaming on cap limit off. Restarted my phone and all the troubleshooting done. I have 2.47£ roam in...

berndy by • Explorer
  • 3260 Views
  • 4 replies
  • 2 Helpful

Connect in France

I have a roaming pass and have used a SIM for my UK phone in the EU before. Now, I am in France and can't connect to the local network. I can't contact 150 as phone/text doesn't work, and EE has no other way to be contacted. Please give me advice and...

Rattie by • Explorer
  • 449 Views
  • 3 replies
  • 3 Helpful

Does EE cyber security provide a VPN when abroad?

I am currently in Canada for a couple of weeks and when I joined the hotel’s secure network a VPN appeared in the settings that keeps turning itself back on every time I connect to Wi-Fi, and there appears to be no way to delete it. I am not aware th...

Abroad

I’m currently in turkey , it won’t allow me to txt 150 for roaming and I have no service  only when I connect to wifi  please help 

Re: Call divert

@cbr1100chrisDid the call divert work to get around the roaming charges of one provider to another provider with "roam like home"? @EssexBoyEE Thank you for your help with this.So my situation is that EE does not have "Roam Like Home" to India but Le...

RajK1 by • Investigator
  • 717 Views
  • 8 replies
  • 1 Helpful

Re: How do I access online chat

Hello , ca someone from your company help me with my phone please? I try to call you and to contact you from two weeks and nothing happens I can not receive phone from a landline number, I need this urgently please. 

Ioana82 by • Investigator
  • 316 Views
  • 3 replies
  • 0 Helpful

I can't make a call out and I'm abroad HELP?

I am currently in Tobago and I have a few calls to make and I'm being told by an automated voice that there's restricted calls by the OWNER which is ME and I can't call out! HELP! I need to make some calls to the UK 

Advice

Waiting for a text for help it's still not arrived. So two things really, 1st need a upgrade so need some advice as want to stay with same or similar plan and I need a new mobile. 2nd signal issues in my area who deals with that? 

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