Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Why some people can’t call my number?

Hi my name is Debbie and I wondered if anyone has a problem with some people not being able to call their ee mobile phone number. There’s a number of my friends who call my number and get voicemail every time. But other friends get through fine. Does...

Roam Abroad

Looking to get Roam Abroad for a trip to US. I am on pay monthly. It will cost me £25 for month.My data allowance is only 8GB so less than the fair use policy.Would I only get 8GB to use that month or would I get data up to fair use policy?Don't wa...

Blocking certain numbers from leaving voicemails

Is it possible to block specific numbers from leaving voicemails? My child has a smart watch which rings me if they hit the SOS button. If I don’t answer it automatically then starts to ring my partner. However, the feature doesn’t divert to my partn...

Re: Billing

The number ********** is not working [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Pay extra

With my plan do I pay extra for 0300 numbers

Resolved! No service in Spain

Hi all, I’m currently in Spain and have no service. I have tried rebooting my phone. Switching airplane mode on and off. Automatically connecting to the Spanish networks and manually. Checked the parental settings on my phone. Turned roaming on. I di...

I am i on max plan? I am going to Canada for a few days

They don’t care about loyalty

**Title: Disappointed Long-Time Customer Receives Poor Service from EE's Executive Complaint Team**As a loyal EE customer for 12 years, I am disheartened by my recent experience with the company's executive complaint team. Despite my dedication and s...

Resolved! Re: Cannot make/receive texts in Crete

My son is currently on Crete and didn’t set roaming up before going. He did try changing network but still nothing.do you know if I call the customer service number above or can I call 150 from my phone? I’m at home in scotland. thanks in advancepat

Resolved! Using phone in Sweden

I have a contract for two SIM only - one for my son, the other for me. I took out the contact in April 2020 and have let it roll on. In the UK we both have unlimited data, texts, and calls. My son is going to Sweden tomorrow for two weeks. Will the...