Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Re: Cannot receive authentication text messages from various services

I agree with you. Ee blocked my text messages from eBay & Uber & I’ve been stranded and also lost money because of it. I called to say the service was not fit for my purposes but they are still refusing to refund my contract so I intend to go to the ...

Re: Roam like home

I have the same problem every time we come to Spain, since Brexit and the helpful woman on customer service desk asked me if I could put the data sim in a phone????? Er no not possible. She then activated the add on to my mobile phone account instea...

Resolved! Roaming abroad

How do you stop your roaming abroad charges as going home

Resolved! Roaming

Good morning, i'm off to China at the end of next month August 2024, am i able to put my roaming on to cover China and use it like i would in the UK or can i not use roaming in China ? Thank you

Resolved! Using phone abroad

Hi there I hope you can help I’m going away to Spain and see that I now have to pay a roaming charge just under £3 a day.Does this charge if I set it up via the 150 number automatically charge me only when I use it and don’t charge me for the whole t...

How do I cancel myself being bared

Hi I can't make phone calls it said I was bared how do I stop or cancel being bared

No phone network abroad

I have arrived in Denmark from uk and have no access to the phone network - I can access wifi. I had the same issue in Italy last year, which took EE a couple of days to solve - the first level support said everything was set up ok. I have roaming ...

How to stop data roaming

How do I stop data roaming on my child’s phone from the EE app?

Barring calls from 0843 numbers

I receive a lot of nuisance calls from 0843 numbers, which I have to bar individually. I am registered with tps service which is useless. I would like to be able to bar all incoming 0843 calls.Never return a call to an 0843 number as these are always...

Travelling to Australia & want to keep UK number live for when I return to UK

My EE SIM only monthly contract has just expired. I am going to Australia next month for one year. I will get an Australian SIM to use when I'm there but I want to keep my UK number for when I return to the UK. How is best to do this?