Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Re: Coverage in canada

I've been with EE for many years, but my kids aren't and we just need them to have a temporary SIM so that they can have a working phone when on holiday in Canada. I believe their current network can't help.I've asked Customer Service if I can get s...

Resolved! Roam abroad pass - how to cancel this from my account

Hello - I just wanted my Roam abroad pass for 1 month - how do I cancel this from my account

Resolved! Re: Tunisia

is it possible to purchase roaming pass for one month only- tunisia

Resolved! Re: Getting a code while abroad

Hi - I have the same problem. Many websites use the activation code system sent by SMS to log in.I currently in central Africa and cannot receive neither calls neither messages. I called the customer service yesterday but they couldn't activate the ...

Re: Roaming not working despite everything being enabled

I just came back from Ireland where my roaming did not work at all. I travel frequently and regularly use roaming, I contacted EE for technical support and tried everything but still did not work. I was told there was a known issue with roaming on ...

Can't make outgoing calls or send SMS

Hi all,I have been unable to make outgoing calls on my mobile for the past 4-5 days. I have tried mobile and landline numbers, as well as trying 150, but every call immediately disconnects with the message "Couldn't make call - Try again later".I hav...

EE connection problems

I recently came back from abroad where I didn't use my phone, only to connect to wifi. I came home and put my sim into another phone which worked fine before and now I'm having issues with my network. Nobody can call me, mobile connection keeps tappi...

I have been getting weird phone calls recently

I have been getting weird phone calls the last few day, when you answer there is no one on the other end then there will be around 10 seconds of static and the call hangs up. I have blocked the number every time but it always seems to be from a diffe...

Resolved! EE in Vietnam

I’m travelling to Vietnam later this month. I have a contract, unlimited data. Will my phone work in Vietnam? Will the roaming pass work?Advice greatly appreciated!

Re: Receiving calls while abroad

Currently in Nigeria from uk