Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 2157 Views
  • 0 replies
  • 3 Helpful

Mobile text messages

My mobile is currently playing up, but my EE mobile number is registered to receive mobile text to receive text access codes, and I do not have another spare mobile phone to move the sim card to in order to read the mobile text received.Is there anot...

ber24 by Visitor
  • 2130 Views
  • 2 replies
  • 0 Helpful

Roaming in the USA and Canada

Been in Canada the past few days and was working fine. But since mid day it's been patchy with giving me signal to anything with no R symbol appearing on my bars. Any help appreciated   

KyleE123 by Explorer
  • 7814 Views
  • 134 replies
  • 30 Helpful

Re: Can't send text message - Error 0

I have the same problem. Haven't sent text message in months, had a need too today. Sent 1 message and 2 pics, fine. Then tried to send a short follow up and get error 0 apparently according to EE sms my account has been restricted. How can 1 SMS and...

Expatal by Contributor
  • 523 Views
  • 4 replies
  • 2 Helpful

Sorry, your call cannot be continued

I have had the same SIM & number for 5 years and have travelled abroad regularly.I landed in Tenerife on Thursday morning & immediately purchased a Roaming pack however whenever I dial a UK number I recieve the recorded message "Sorry, your call cann...

MikeG996 by Investigator
  • 834 Views
  • 8 replies
  • 4 Helpful

Re: Incoming calls go straight to voicemail.

Hi @ChristopherI have a Samsung S10+ and having the same problem too. Started that last few days (around third week in August 2023).  Unsure why but it seems intermittent, as I received a missed-call notification (phone does not ring),  and then if t...

Neet123 by Investigator
  • 3673 Views
  • 5 replies
  • 1 Helpful

Service and signal

Ever since I have finished my contract and I’ve gone to a sim only package, my signal and service is shockingly poor. I can’t use my phone 7/10 times I try. I can’t make or receive calls or use my data. Has anyone else had this problem since swapping...

Re: Network status disconnected

I have this exact issue. Had a UK Sim (physical) in my Samsung Galaxy S21 FE, worked well. the min I added a US physical sim (Mint mobile) my UK sim just died. Even removing the Mint one and just resetting it back to just the original UK sim - I stil...