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Voicemail call divert

DrWho3000
Contributor
Contributor

‎10-08-2022 11:10 AM

i am trying yo get to my voicemail bit it says it is not activated i tried 222 gets same

could it be that it is an old orange sim causing it i did try changing from the 100123 number to 222222 still have same tired OM ON OM OFF or VM Direct  gets message its activated but isnt

cudtomer services cant seem to activate it

0 Helpful
13 REPLIES 13
DrWho3000
Contributor
Contributor

‎12-08-2022 06:21 PM

Technical support cant see to resolve my issue it has been esculated seems to be a problem   even with Network reset seems to be a issue as it is a old orang account TS is looking into it further
Sons was got going again with network reset and working again

0 Helpful
Leanne_T
EE Community Support Team
In response to DrWho3000

‎13-08-2022 07:49 AM

Hi @DrWho3000

Thanks for the update.

You have reported this to the right people, let us know how it goes when they get back to you.

Leanne.

0 Helpful
DrWho3000
Contributor
Contributor

‎17-08-2022 08:54 AM

looks like Tech Support level 2 sorted the problem voicemail is now working on both my phone and sons

0 Helpful
Leanne_T
EE Community Support Team
In response to DrWho3000

‎17-08-2022 08:54 AM

Thanks for coming back and letting us know @DrWho3000

Leanne 🙂

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