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Voicemail Notification

Vicki_47
Contributor
Contributor

I just received a voicemail, I've listened to it and thought I'd deleted it but the notification is still showing and when I go and listen back it says I have no new messages, so if I haven't deleted it where do I find my saved messages? As I'm not getting that option. 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Vicki_47   Sounds like a glitch.   Call your device and leave a voicemail then call your voicemail from your device and listen to the voicemail in full then delete it.   This should clear that notification. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

10 REPLIES 10
Chris_B
EE Community Star
EE Community Star

@Vicki_47   Sounds like a glitch.   Call your device and leave a voicemail then call your voicemail from your device and listen to the voicemail in full then delete it.   This should clear that notification. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you.  That worked 👍🏻

Chris_B
EE Community Star
EE Community Star

@Vicki_47  Happy to help. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Worked for me too, nice one, thank you!

Katie_B
EE Community Support Team

Thanks for letting us know @fimfc

Have a lovely weekend. 

Katie

Thank you so much, this was driving me crazy. It worked! 😁

I have tried everything I could think of and got annoyed so I came here to try and sort it and this worked.

Thank you for sharing.

Kind regards
Joe

Thank you do very much it worked for me too. Richard 

I tried this and it still won’t work it’s driving me mad any other suggestions please??