The EE Community

Order Placed, but estimated delivery date.

I placed an order and received an order number beginning in EE which I luckily managed to write down.However, I never received email confirmation from EE (I've checked spam, it's not there).How can I find out the estimated delivery date of my order?L...

paid bill yet still outstanding

I have paid for my outstanding bill the money had left my account yet none of my services had been activated , I am abroad in Spain and can’t get hold of anyone even though I have paid of remaining puzzle 

30 day EE Roaming pass

Do EE still offer a 30 day Europe Roaming pass

EE account

I've moved broadband and TV from Sky to EE, but not 100% sureI previously had an EE mobile SIM but due to network coverage at locations I was regularly visiting, I moved to another provider and took my number with me.Fast forward to April this year. ...

Broadband Installation Delays – No Clarity or Compensation

Can anyone help me understand what’s going on with my EE broadband installation?I’ve been waiting since February for it to be set up, and I still have no idea what the issue is. I mean this politely, but every time I call customer service, I speak to...

EE sim card activation

I have just set up my sons new iphone, upgraded from iphone 11 to iphone 13.  I have inserted sim card from old iphone 11 into the new iphone 13 but I don't think it is being recognised!  Any ideas?

Netflix cancelled

Hi  it have Netflix as an add on through EE mobile. I have an email from Netflix asking to update my payment and I no longer pay for Netflix through EE.could someone help with this as I have seen others get EE to de select add on and then re select a...

Unable to activate EE Cyber Security Duo