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Voicemail Notification

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Vicki_47
Contributor
Contributor

‎10-03-2023 05:13 PM

I just received a voicemail, I've listened to it and thought I'd deleted it but the notification is still showing and when I go and listen back it says I have no new messages, so if I haven't deleted it where do I find my saved messages? As I'm not getting that option. 

10 REPLIES 10
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Ritu_D
EE Community Support Team
In response to Griffy01

‎01-10-2024 09:00 AM

Good morning @Griffy01 

Thanks for reaching out to us, how's your morning going? 

Could I just confirm, have you tried calling yourself to leave a voicemail then delete it? 

If you have and that hasn't worked please could you try texting VM OFF to 150 > switch your phone off then back on > text VM ON to 150. 

Let me know how you get on with that.

Thanks 

Ritu 

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