Urgent change mobile nr

Wozniak1984 · ‎12-10-2023

I am stalked and harassed by unknown phone numbers - someone calls me dozens of times a day, I don't hear from them, sometimes they just hiss, I am terrified, I want to change my phone number immediately.

XRaySpeX · ‎12-10-2023

Call CS & they'll change it for £36. The charge might be waived if you can show you are being harassed.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎12-10-2023

Call CS & they'll change it for £36. The charge might be waived if you can show you are being harassed.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎12-10-2023

Hi @Wozniak1984

I am very sorry to hear you are receiving these calls, I can understand how upsetting this would be.

Please call us on 150 and the team will get the number changed for you to stop these calls.

Please see our Online Security: How to Block Unwanted Calls and Texts | EE for more help and support.

Leanne.