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Unable to send text messages (iPhone)

kusamia
Investigator
Investigator

‎08-06-2023 05:52 PM

For a few days now I have been unable to send normal text messages from my phone, although I am receiving them. I am on a PAYG pack and texted BALANCE to 150 which shows i still have a lot of data left and unlimited texts and minutes. Any help with resolving this?

0 Helpful
11 REPLIES 11
kusamia
Investigator
Investigator
In response to James_B

‎09-06-2023 01:00 PM

Unfortunately none of the Apple Support tips have worked either. 🙁

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to kusamia

‎09-06-2023 01:21 PM

Hi @kusamia,

Please get in touch with Technical Support so a member of the team can take a detailed look at this for you.

They'll be happy to help. 🙂

James

0 Helpful