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Community Activity
Website and app pointless
I am trying to add additional product to my contract but every time I click on additional new line option, it takes me to new page but as soon as I select something it takes me back to the upgrade/additional new line page. Both website and app. 13yrs...
150 not working - SMS
I can't contact 150 via SMS. I can call but it doesn't provide me with the information I need. I wanted to understand my roaming charges for Belgium.
Signed up for apple tv in store a month ago and still no activation details?
Hi All, I upgraded my account last month and added AppleTV as an add on. Didn’t receive a text code or link - going into the app itself it says it shows as added to my smart benefits. I then tap on it and it doesn’t give me any insight into how to ad...
“Your Smart Watch has had a problem downloading the eSIM, and EE Plan Expired
So here's my saga...I have iPhone (phone1) paired to my Watch Ultra 2. I added Mobile Data Phone plan earlier this week, no issue. eSim downloaded and text to confirm the £7 charge is already part of my mobile plan. This has worked since.Three days ...
Network down since Friday - no update or notice
Network has been down in central Fife since friday the 13th June, no update or notice from EE at all. Anybody have any info? When is if likely to get back up and running?
Charged twice
I have been charged twice on my phone bill, I paid my phone bill early due to extra charger, I was told the direct debit would t be taken out as I had paid …unfortunately the payment as been taken out and I’ve paid twice..how to I go about sorting th...
Update Network Setting & tethering active
Just got an update to network settings message. after accepting - I now see the tethering icon shows it as active. I have checked and it’s not one of my devices. meanwhile I have turned off wifi/bluetooth connectivity to stop it. how do I check that ...
roaming in EU for longer than 10 days
Hi - I am going abroad for 21 days whats the best option please. Will i get the option for 2 10 days roaming passes ?
I’m with EE already but want to change to a new pay as you go sim and keep numbe
I want to get a new pay as you go sim and keep my old number how do I it ?
Transfer from Virgin Broadband to EE full fibre
I have a big brown Virgin box on the outside front wall of my house and cabling put under the front lawn from the pavement. Will this box be removed and replaced with EE s own cabling and box through the existing ducting or will it all have to start ...
